Bacon Jam Media is a social media marketing business based in Tampa, Florida, specializing in restaurant and small business social media strategy. We can help your business successfully market your brand online through our full-service social media campaign. Social media is necessary to remain competitive in this digital and online age.
Consider these facts:
Social Care is transforming customer service: According to Nielsen’s 2012 Social Media Report, nearly half of U.S. consumers reach out directly to brands and service providers to voice their satisfaction or complaints and one-third of social media users say their preferred method to voice concerns is through social media. It’s important to engage with those people and make sure your brand reputation is protected and stay current with feedback on your business.
Social media influences opinions on brands. According to Allstate and the National Journal, 64% of U.S. adults are on social media sites and 79% of social media users are likely to seek opinions of others before buying a good or service, 64% also change their minds depending on what they read. That’s why it’s important to have an online presence and to be able to interact and engage with these users.
Other examples of the power of social media via the Huffington Post:
- 56% of customer’s tweets are being ignored by companies with no online presence
- 1 million websites have integrated with Facebook
- Over 5 million photos are uploaded to Instagram every hour
- Google’s +1 button is used 5 million times a day
Every minute spent without social media connected to your brand is a potential connection lost with a customer.